Contact information

We're here to help.

If you have any questions about your order, our products, delivery or anything else relating to Eleventh Heaven, please get in touch.

Customer Support

Email: support@eleventhheaven.co.uk

We aim to respond to all enquiries within 1–2 business days.

Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number, if applicable

  • A brief description of your enquiry

If you're contacting us about a damaged, defective or incorrect item, please also include clear photographs showing the issue.

Follow Eleventh Heaven

Stay up to date with new releases, upcoming drops, behind-the-scenes content and future collections by following Eleventh Heaven on our social channels.

Instagram: @eleventhheaven.co
TikTok: @eleventhheaven.co
Facebook: Eleventh Heaven